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Product

Product Discovery

Plain English

It is the work that helps you figure out what is worth building in the first place.

Definition

Product is the work of understanding a problem, the people who have it, and the opportunity around it before committing to a solution. It exists to reduce the risk of building something well that nobody needed.

In practice

Used to reduce risk and improve decisions.

In context

It is what gets cut first when a deadline tightens, and it is the reason teams then spend three months building something nobody asked for.

The reality

Skipping it to wasted effort.

Compared with

Product Discovery vs Product Delivery

decides what is worth building; it well. Teams that only deliver ship efficiently in the wrong direction. Teams that only discover never ship at all.

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Previous feedback

I had a fantastic experience working with Andy. One of his most impressive achievements during our time at NHS HEE was masterminding a deeply complex information architecture for a new platform that brought together a large number of legacy websites.

Will Parkhouse

Senior Content Designer