Discovery feels incomplete
Important questions remain unanswered.
Discovery Review
Independent review of your discovery work to identify gaps, reduce delivery risk and strengthen decision making before moving into design or development.
Fixed Price
£3,995 + VATor PAYG
Designed for
- One Discovery phase
- Existing research and evidence
- Product or service transformation
- Delivery preparation
- Two-week engagement
Need something different? Larger or more complex programmes are usually better suited to a bespoke engagement.
How do I know if my project is the right fit? ↓What a discovery review actually is
Most transformation projects don’t fail during delivery. They fail during discovery.
A Discovery Review evaluates whether enough evidence exists to move confidently into the next stage of delivery.
Rather than reviewing outputs alone, the engagement assesses research, assumptions, stakeholder alignment and strategic thinking to identify where uncertainty still exists.
You’ll leave with practical recommendations that reduce delivery risk before significant investment begins.
Common problems
Teams disagree about readiness
Stakeholders have different levels of confidence.
Assumptions remain untested
Delivery is beginning before uncertainty has been reduced.
You need an independent perspective
Challenge Discovery before committing further investment.
Why work with me
Discovery should reduce uncertainty, not simply produce documentation.
Successful Discovery gives teams enough confidence to make informed product and delivery decisions.
I combine product strategy, UX and user research to identify gaps, challenge assumptions and strengthen Discovery before delivery begins.
You’ll leave with greater confidence that your programme is genuinely ready to move forward.
Is this right for you?
- 01
Discovery is coming to an end
Review whether enough evidence exists before moving into delivery.
- 02
Teams disagree about readiness
Create a clearer shared view of confidence, gaps and remaining risk.
- 03
Delivery is approaching
Identify uncertainty before significant time and budget are committed.
- 04
You want confidence before investment
Challenge Discovery before moving into design or development.
What you’ll receive
Kick-off session
A focused discussion to understand the Discovery, existing evidence and delivery context.
Discovery review
Independent review of one Discovery phase, programme or body of work.
Discovery readiness analysis
Assessment of research, assumptions, stakeholder alignment, evidence gaps and delivery readiness.
Prioritised recommendations
Clear recommendations explaining what should happen before moving forward.
Playback session
A collaborative walkthrough of findings, gaps and recommended next steps.
Written summary
A concise document supporting delivery decisions and stakeholder alignment.
What’s not included
- Running a new Discovery phase
- User research delivery
- Service standard assessment
- Prototype design
- Development support
Example deliverables
01
Discovery Review report
A structured review of Discovery evidence, gaps, assumptions and recommendations.
02
Discovery readiness analysis
Summary of evidence quality, unanswered questions and remaining delivery risks.
03
Prioritised recommendations
Practical recommendations explaining what should happen before delivery begins.
04
Prioritised action plan
Next steps ready for delivery planning, further Discovery or stakeholder alignment.
Typical timeline
Week 1
Kick-off and Discovery review
Kick-off, evidence review and Discovery readiness analysis.
Week 2
Playback and recommendations
Playback, recommendations and next steps.
Frequently Asked Questions
What kinds of Discovery projects is this designed for?
Every Discovery Review focuses on one Discovery phase or programme. Typical examples include: • Public sector Discovery. • SaaS product Discovery. • Internal service transformation. • Customer service redesign. • Large digital programmes. Larger or more complex Discoveries are usually better suited to a bespoke engagement.
Is this a Discovery phase assessment?
No. The review focuses on the quality of the Discovery itself rather than assessing against a government service standard.
Can this reduce delivery risk?
Yes. The purpose is to identify remaining uncertainty before significant delivery work begins.
What happens after the review?
You’ll receive recommendations explaining whether Discovery is ready to progress and where further work may still be required.
Where are you based?
I’m based in Manchester, UK and work with organisations across the UK, Europe and internationally. Most projects are delivered remotely, although I’m happy to travel for workshops, stakeholder sessions and key project milestones where required.
Do you work remotely?
Yes. Most projects are delivered remotely using Microsoft Teams, Google Meet or Zoom. Working remotely allows me to support organisations across the UK and internationally while remaining flexible and cost-effective.
Will I work directly with you?
Yes. Every project is delivered by me. If additional specialist support is ever needed, I’ll discuss it with you first, but you’ll always work directly with me throughout the project.
Can you work alongside our existing team?
Absolutely. Many clients already have designers, researchers, developers or product managers in place. I can provide additional capacity, independent advice or senior support without disrupting the way your team already works.
Do you only work with large organisations?
No. I’ve worked with startups, SMEs, agencies, charities, public sector organisations and global enterprises. Every engagement is tailored to the size, complexity and goals of the organisation.
What if my project doesn’t fit one of your fixed engagements?
The fixed engagements are designed around the most common types of engagement. If your project requires something different, I’ll create a bespoke proposal based on your goals, timescales and scope.
How quickly can you start?
Availability varies throughout the year, but many fixed engagements can begin within one to two weeks. If you have an urgent requirement, let me know and I’ll always do my best to accommodate it.
Do you sign NDAs and work with confidential information?
Yes. Much of my work has involved commercially sensitive products, government services and confidential research. I’m happy to sign NDAs and regularly work with organisations where confidentiality is essential.
Related thinking
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LET'S WORK TOGETHER
Ready to improve your product?
UX, research and product leadership for teams tackling complex digital services.
Previous feedback
I had a fantastic experience working with Andy. One of his most impressive achievements during our time at NHS HEE was masterminding a deeply complex information architecture for a new platform that brought together a large number of legacy websites.
Will Parkhouse
Senior Content Designer
If you want confidence that your Discovery is ready for delivery, let’s discuss whether a Discovery Review is the right place to start.