Information has become difficult to organise
Content has grown without a clear structure.
Information Architecture Review
Independent review of your information architecture to improve organisation, navigation, findability and the overall structure of your digital product.
Fixed Price
£3,495 + VATor PAYG
Designed for
- One website or digital product
- Existing information architecture
- Navigation and content structure
- User-centred organisation
- Two-week engagement
Need something different? Larger or more complex projects are usually better suited to a bespoke engagement.
How do I know if my project is the right fit? ↓What an information architecture review actually is
The best information architecture is invisible because users never have to think about where things belong.
An Information Architecture Review provides an independent assessment of how information is organised across your website or digital product.
Rather than focusing on individual pages, the engagement reviews navigation, hierarchy, labelling, taxonomy and content structure to understand how well the architecture supports the way people naturally think.
You’ll leave with a clearer understanding of how information should be organised and which changes will have the greatest impact on usability.
Common problems
Navigation no longer scales
The architecture has become increasingly difficult to maintain.
Users struggle to understand where things belong
Labels and hierarchy don’t match user expectations.
You’re redesigning the product
Review the architecture before redesigning navigation or content.
Why work with me
Information architecture quietly shapes every interaction people have with your product.
Good information architecture reduces cognitive effort, improves navigation and makes digital products easier to use.
I combine information architecture, UX and user research to understand how people naturally think about information, helping organisations create structures that support both users and future growth.
You’ll leave with an information architecture that’s easier to navigate, maintain and scale.
Is this right for you?
- 01
Content has grown over time
Create a stronger structure before further expansion.
- 02
Navigation is becoming more complicated
Review the architecture before redesigning menus.
- 03
Users struggle to understand the structure
Improve organisation based on evidence rather than assumptions.
- 04
You need a long-term foundation
Strengthen the information architecture before future growth.
What you’ll receive
Kick-off session
A focused discussion to understand the product, users, content structure and IA questions.
Information Architecture Review
Independent review of navigation, hierarchy, labelling, taxonomy and content structure.
Information architecture analysis
Assessment of how well the structure supports user expectations and product goals.
Prioritised recommendations
Clear improvements ranked by likely impact on usability, findability and maintainability.
Playback session
A collaborative walkthrough of findings and recommended IA improvements.
Written summary
A concise document supporting future navigation, content or redesign decisions.
What’s not included
- Content migration
- Navigation implementation
- CMS configuration
- Development work
- Content creation
Example deliverables
01
Information Architecture Review report
A structured review of the current architecture with findings and recommendations.
02
Information architecture analysis
Summary of structure, hierarchy, labelling and taxonomy issues.
03
Prioritised recommendations
Practical improvements explaining how information should be organised.
04
Prioritised action plan
Next steps ready for IA, content or redesign planning.
Typical timeline
Week 1
Kick-off and architecture assessment
Kick-off, evidence review and architecture assessment.
Week 2
Playback and recommendations
Playback, recommendations and next steps.
Frequently Asked Questions
What kinds of websites is this designed for?
Every Information Architecture Review focuses on one website or digital product where information has become difficult to organise or navigate. Typical examples include: • Large marketing websites. • Ecommerce stores. • SaaS platforms. • Knowledge bases. • Public sector services. Larger or more complex projects are usually better suited to a bespoke engagement.
What’s the difference between an Information Architecture Review and a Findability Review?
An Information Architecture Review evaluates the overall structure, hierarchy and organisation of information. A Findability Review focuses specifically on how easily people can discover and locate that information.
Do I need user research first?
Not necessarily. The review can use existing research, analytics and stakeholder knowledge. Where further research would strengthen the recommendations, I’ll identify it.
What happens after the review?
You’ll receive practical recommendations explaining how to improve the organisation, hierarchy and overall information architecture before investing in redesign or development.
Where are you based?
I’m based in Manchester, UK and work with organisations across the UK, Europe and internationally. Most projects are delivered remotely, although I’m happy to travel for workshops, stakeholder sessions and key project milestones where required.
Do you work remotely?
Yes. Most projects are delivered remotely using Microsoft Teams, Google Meet or Zoom. Working remotely allows me to support organisations across the UK and internationally while remaining flexible and cost-effective.
Will I work directly with you?
Yes. Every project is delivered by me. If additional specialist support is ever needed, I’ll discuss it with you first, but you’ll always work directly with me throughout the project.
Can you work alongside our existing team?
Absolutely. Many clients already have designers, researchers, developers or product managers in place. I can provide additional capacity, independent advice or senior support without disrupting the way your team already works.
Do you only work with large organisations?
No. I’ve worked with startups, SMEs, agencies, charities, public sector organisations and global enterprises. Every engagement is tailored to the size, complexity and goals of the organisation.
What if my project doesn’t fit one of your fixed engagements?
The fixed engagements are designed around the most common types of engagement. If your project requires something different, I’ll create a bespoke proposal based on your goals, timescales and scope.
How quickly can you start?
Availability varies throughout the year, but many fixed engagements can begin within one to two weeks. If you have an urgent requirement, let me know and I’ll always do my best to accommodate it.
Do you sign NDAs and work with confidential information?
Yes. Much of my work has involved commercially sensitive products, government services and confidential research. I’m happy to sign NDAs and regularly work with organisations where confidentiality is essential.
Related thinking
Related glossary
LET'S WORK TOGETHER
Ready to improve your product?
UX, research and product leadership for teams tackling complex digital services.
Previous feedback
I had a fantastic experience working with Andy. One of his most impressive achievements during our time at NHS HEE was masterminding a deeply complex information architecture for a new platform that brought together a large number of legacy websites.
Will Parkhouse
Senior Content Designer
If you want to build a stronger information architecture before investing in navigation, content restructuring or redesign, let’s discuss whether an Information Architecture Review is the right place to start.