SERVICES

With nearly two decades of experience within the design industry I have been fortunate to work across some amazing projects. I can bring this breadth of knowledge with me to help you to innovate and bring your ideas to life.
SERVICES

User Experience

UI/UX DESIGNER
WEB DESIGNER
INTERACTION DESIGNER
UX ARCHITECT
INTERACTION DESIGNER
DIGITAL DESIGNER
I offer UX services that focus on creating smooth, intuitive experiences tailored to the user’s needs. By understanding their goals and behaviours, I design interfaces that are not only easy to navigate but also delightful to use. My approach blends aesthetics with functionality to ensure every interaction is seamless, making it easier for users to focus on what matters most.
SERVICES

User Research

UX RESERCHER
USABILITY RESEARCHER
USER ANALYST
UX STRATEGIST
USER TESTER
UX STRATEGIST
I provide user research services that dig deep into understanding your audience’s needs, behaviours, and preferences. By gathering valuable insights, I help shape products and experiences that truly resonate with users. This research-driven approach ensures that every decision is backed by real data, leading to designs that are not only effective but also meaningful to your target audience.
SERVICES

Information Architecture

UX ARCHITECT
USABILITY ENGINEER
INTERACTION DESIGNER
DIGITAL LIBRARIAN
I offer information architecture services that organise content in a way that’s intuitive and easy to navigate. By structuring information clearly and logically, I ensure users can quickly find what they need, without confusion. This solid foundation helps create seamless, efficient experiences that guide users effortlessly through your site or app, making their journey smooth and enjoyable.
SERVICES

Conversion Rate Optimisation

WEBSITE OPTIMISER
LEAD CONVERSION OPTIMISATION
CRO SPECIALIST
CONVERSION FUNNEL OPTIMISATION
I specialise in conversion rate optimisation (CRO) to help maximise the effectiveness of your website or app. By analysing user behaviour and identifying areas for improvement, I implement strategies that drive more conversions – whether it’s more sign-ups, sales, or interactions. The goal is simple: turn more visitors into loyal customers, enhancing your site’s performance and boosting your bottom line.
SERVICES

Digital Transformation

DIGITAL STRATEGIST
DIGITAL FIRST
DIGITAL INNOVATOR
DIGITAL TRANSFORMATION STRATEGIST
I help businesses embrace digital transformation by integrating modern technologies and strategies that improve efficiency, streamline processes, and enhance customer experiences. By harnessing the power of digital tools, I enable organisations to adapt to changing needs, stay ahead of the competition, and create more value for their customers. It’s all about evolving to meet the future, today.
SERVICES

Design Manager

DESIGN PROJECT MANAGER
DESIGN PRINCIPLE
CREATIVE LEAD
EXPERIENCE DESIGN LEAD
DESIGN LEAD
DESIGN DIRECTOR
As a Design Manager, I oversee and drive the online presence of a business, ensuring that digital strategies align with overall goals. From managing websites and social media to optimising digital campaigns, my role is all about enhancing user experience, boosting engagement, and delivering measurable results. I focus on staying ahead of digital trends, creating seamless experiences, and using data to continuously improve performance across all online platforms.
TESTIMONIALS

Listen to the people

Real experiences. Real feedback. Real results.
Andrew delivers what's expected and more. His integration into the team was fast and seamless and he was productive from the start. His insight and experience in UX has been utterly invaluable. I cannot recommend highly enough.
Ben Sears
Director of Technology
Quite simply the best user experience professional I have had the pleasure to work with. Astute, creative, innovative, and with the user at the heart of everything he does. I have no hesitation in recommending Andrew.
Jo Blackwell
Senior Content Designer
Adept and constructively critical. Andy is no yes man. He’s exactly what difficult and high pressured deliveries need. Outstanding governance is second nature, digital development and delivery based on expertise without peers is something hard to find. If you get chance, snap it up!
Dave Clinton
Digital Programme Director
I really enjoyed working with Andy. His talent and experience were absolutely invaluable to our project. We were working on a large-scale and very complex project with many stakeholders and moving parts. Andy's consistent and comprehensive focus on all aspects of user experience brought an essential
coherence to the team's work.

Andy is an excellent person to think and talk things through with. He is one of those rare people who is equally capable working on both high-level strategy and fine detail. He adapted a broader design system to meet our users' and organisation's needs, and made sure that the multiple individuals and teams using the system had the design principles, processes and guidance needed to work on our platform.

If you're looking for someone who can combine depth of experience with creative inventiveness to solve problems for your users, and who can provide leadership for your team in user-centred design, then Andy's a great person to work with.
I had a fantastic experience working with Andy. One of his most impressive achievements during our time at NHS HEE was masterminding a deeply complex information architecture for a new platform that brought together a large number of legacy websites. In our many engagement sessions with stakeholders, he was brilliant at getting people onside by communicating the story behind the product and his design work. He's a great collaborator who's fun to work with and able to take on the knottiest of design challenges.
Worked closely with Andy on the early incarnation of Situ Live UX, Highly experienced designer who instantly hit the ground running, quickly putting place design principles, tools and took charge of the design work whilst confidently educated the wider team on the value of UX planning and development. Sadly shortened engagement due to pandemic impact on the business if he hasn't been snapped up elsewhere will be looking to pick up where we left off in the coming months!
I had the pleasure of working with Andy on a multi-million £ digital program providing identity verification / assurance across a number of markets. Andy ably led the UX stream e2e for the entire program. This involved sourcing / selecting a usability partner, creating designs for new features, driving usability testing across key demographics, supporting client stage gates & utilising web analytics to drive UX enhancements. 

Andy is a fantastic person to work with and immediately at ease liaising with senior stakeholders and developers / testers alike. He brings a wealth of knowledge and this coupled with his ability to base designs and recommendations on science / data quickly gains trust from those around him. Andy acts with urgency and I always found he would deliver against the commitments he makes. I witnessed first hand the impact Andy had on the consumer (1m customers) sign up process where conversion rates increased 168% as a result of his efforts. I wouldn't hesitate to work with Andy again and would recommend him highly to others.
Couldn’t recommend Andrew highly enough. We gained complete faith and trust in him at a very early stage. With us through our project from start to finish. Always one step ahead of the game hence now we are. A real 5 star service.
Andrew is a well rounded designer but also a valued member of a team. He is passionate about good user experience and will work hard to ensure the best possible outcome in any project he works on. It is a pleasure to work with him.
I come from a technical and programmatic background (managing business and systems requirements, experience of working with several UI/UX teams) and working with Andrew Scott was a pleasant master class in user experience and interface design.

While I concentrated on business requirements and system functionality, Andrew Scott breathed life into the requirements by designing user interfaces that were beautiful and engaging. His designs reduced the website navigation and also minimised the number of clicks required to perform a given action.

I would confidently recommend Andrew Scott to any company who want not just a stunning user interface, but also a holistic user experience centered on how customers can easily use your website to achieve your business goals.
Andrew has just completed the first phase of UX project on behalf of one of our clients. Andrew has a deep knowledge and understanding of user-centred design and is armed with a full bag of design tricks up the proverbial sleeve, such as personas, scenarios, storyboards, design sketching and rapid prototyping; and - one thing that has impressed our whole marketing team is he knows when and where to use them. I have know problem recommending Andrew for any UX strategy project, be that for desktop applications, kiosks, mobile apps or websites.
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