Tender Support
Support public and private sector tenders with UX, research and service design expertise.
Fixed Price
£600 per day
Designed for
- One website or digital product
- Your highest-priority user journeys
- Desktop and mobile review
- Existing analytics and research
- Two-week engagement
Need something different?
Larger or more complex projects are usually better suited to a bespoke engagement.
How do I know if my project is the right fit? ↓What tender support actually is
Tender Support is a focused review designed to identify what matters, where users may struggle and what should happen next.
The aim is to give your team practical direction before more time, budget or development effort is committed.
Why work with me
Every project is different, but the objective is always the same: leave you with clear priorities, practical recommendations and the confidence to make better decisions.
Is this right for you?
Independent perspective
You need an independent view on tender support and want to pressure-test what is really happening.
Clear next step
You want sharper direction before investing more time, budget or development effort.
Stakeholder alignment
You need something practical that gives teams a shared view of the problem and what to do next.
Focused engagement
You need a defined piece of work rather than a large bespoke programme with unnecessary overhead.
What you’ll receive
Kick-off call
A focused session to confirm scope, context and the questions this piece of work needs to answer.
Review scope
Tender Support framed around the journeys, touchpoints or assets most relevant to the decision in front of you.
Evidence review
Existing research, analytics, designs or internal context reviewed before recommendations are made.
Prioritised recommendations
Clear actions ranked by likely value, effort and immediacy rather than a flat list of observations.
Playback session
A walkthrough of the findings so stakeholders can ask questions, challenge assumptions and align on next steps.
Written summary
A concise document you can share internally, use in planning and return to after the engagement ends.
What’s not included
- Participant recruitment
- Incentives
- International research
- Additional workshops
- Delivery of follow-on implementation work
Example deliverables
Tender Support overview
A concise summary of the scope, core findings and the context behind the work.
Prioritised recommendation report
Prioritised actions with enough detail for teams to understand what matters and why.
Executive summary
A shorter version for sharing with stakeholders who need the decisions, not the full walkthrough.
Prioritised action plan
A practical list of next steps that can move straight into delivery planning or backlog shaping.
Typical timeline
Week 1
Kick-off and review
Kick-off, evidence review and initial working sessions.
Week 2
Playback and next steps
Recommendations, playback and next-step planning.
Frequently Asked Questions
Where are you based?
I’m based in Manchester, UK and work with organisations across the UK, Europe and internationally. Most projects are delivered remotely, although I’m happy to travel for workshops, stakeholder sessions and key project milestones where required.
Do you work remotely?
Yes. Most projects are delivered remotely using Microsoft Teams, Google Meet or Zoom. Working remotely allows me to support organisations across the UK and internationally while remaining flexible and cost-effective.
Will I work directly with you?
Yes. Every project is delivered by me. If additional specialist support is ever needed, I’ll discuss it with you first, but you’ll always work directly with me throughout the project.
Can you work alongside our existing team?
Absolutely. Many clients already have designers, researchers, developers or product managers in place. I can provide additional capacity, independent advice or senior support without disrupting the way your team already works.
Do you only work with large organisations?
No. I’ve worked with startups, SMEs, agencies, charities, public sector organisations and global enterprises. Every engagement is tailored to the size, complexity and goals of the organisation.
What if my project doesn’t fit one of your fixed engagements?
The fixed engagements are designed around the most common types of engagement. If your project requires something different, I’ll create a bespoke proposal based on your goals, timescales and scope.
How quickly can you start?
Availability varies throughout the year, but many fixed engagements can begin within one to two weeks. If you have an urgent requirement, let me know and I’ll always do my best to accommodate it.
Do you sign NDAs and work with confidential information?
Yes. Much of my work has involved commercially sensitive products, government services and confidential research. I’m happy to sign NDAs and regularly work with organisations where confidentiality is essential.
Related thinking
Related glossary
Related case studies
If you’re looking for support public and private sector tenders with UX, research and service design expertise, let’s discuss whether Tender Support is the right place to start.