Desktop audits missed mobile barriers
Your product passed a desktop review, but mobile users still struggle.
Mobile Accessibility Review
Review accessibility on real mobile devices: touch targets, gestures, screen reader behaviour, orientation and zoom, where desktop audits miss problems.
Fixed Price
£1,995 + VATor PAYG
Designed for
- One website or mobile app
- Testing on real mobile devices
- Touch, gesture and screen reader review
- Existing product
- Two-week engagement
Need something different? Larger or more complex projects are usually better suited to a bespoke engagement.
How do I know if my project is the right fit? ↓What a mobile accessibility review actually is
Most accessibility audits are run on a desktop. Most of your users are on a phone.
A Mobile Accessibility Review provides an independent assessment of how accessible your website or mobile app is on real mobile devices, not emulators or a resized desktop browser.
The review covers the barriers desktop audits miss: touch target size, gesture alternatives, mobile screen reader behaviour, orientation, zoom and reflow.
You’ll leave with prioritised recommendations that make your product genuinely usable on the devices people actually use.
Common problems
Touch targets and gestures create barriers
Small targets and gesture-only interactions exclude people with motor or dexterity needs.
Mobile screen readers behave differently
VoiceOver and TalkBack surface issues desktop testing never finds.
Zoom and orientation break the experience
Content fails when users zoom, enlarge text or rotate their device.
Why work with me
The barriers that exclude mobile users rarely show up in a desktop browser.
Mobile accessibility has its own failure modes: touch targets, gestures, screen reader focus order, orientation lock and text scaling. They need to be tested on real devices to be found.
I combine accessibility, UX and mobile experience review to identify barriers, explain their impact and prioritise improvements that make your product easier for everyone to use on a phone.
You’ll leave with practical recommendations rather than just a compliance checklist.
Is this right for you?
- 01
Mobile accessibility hasn’t been reviewed
You need to understand where barriers exist for mobile users.
- 02
Most of your traffic is mobile
Your audits are desktop-based but your users aren’t.
- 03
You’re preparing for compliance
Mobile-specific criteria in recognised guidance need assessing before risk increases.
- 04
You’re investing in your mobile experience
Review accessibility before further design or development spend.
What you’ll receive
Kick-off session
A focused discussion to understand your product, users, key journeys and accessibility concerns.
Mobile accessibility review
Independent review of one website or mobile app on real iOS and Android devices.
Mobile-specific assessment
Touch targets, gestures, screen reader behaviour, orientation, zoom and reflow assessed against recognised guidance.
Prioritised recommendations
Clear improvements ranked by impact, severity and implementation effort.
Playback session
A collaborative walkthrough of findings and recommended accessibility improvements.
Written summary
A concise document supporting accessibility improvement or development planning.
What’s not included
- Desktop accessibility review
- Assistive technology user testing with participants
- Accessibility remediation
- Development support
- Legal compliance certification
Example deliverables
01
Mobile Accessibility Review report
A structured review of mobile accessibility barriers with findings and recommendations.
02
Mobile assessment summary
Issues across touch, gesture, screen reader, orientation and zoom, mapped to recognised guidance where relevant.
03
Prioritised recommendations
Practical improvements explaining what should change and why.
04
Prioritised action plan
Next steps ready for accessibility improvement or development planning.
Typical timeline
Week 1
Kick-off and device review
Kick-off, journey review and accessibility assessment on real devices.
Week 2
Playback and recommendations
Playback, recommendations and next steps.
Frequently Asked Questions
What devices do you test on?
Testing takes place on real iOS and Android devices, including their built-in screen readers (VoiceOver and TalkBack), rather than emulators or resized desktop browsers.
Does this cover native apps as well as websites?
Yes. The review can cover a mobile website, a responsive site or a native iOS or Android app. Each engagement focuses on one product.
Is this different from an Accessibility Review?
Yes. An Accessibility Review assesses a product broadly across desktop and mobile. A Mobile Accessibility Review goes deeper on mobile specifically, testing on real devices for the barriers desktop audits miss.
What happens after the review?
You’ll receive prioritised recommendations explaining which mobile accessibility improvements should happen first and why.
Where are you based?
I’m based in Manchester, UK and work with organisations across the UK, Europe and internationally. Most projects are delivered remotely, although I’m happy to travel for workshops, stakeholder sessions and key project milestones where required.
Do you work remotely?
Yes. Most projects are delivered remotely using Microsoft Teams, Google Meet or Zoom. Working remotely allows me to support organisations across the UK and internationally while remaining flexible and cost-effective.
Will I work directly with you?
Yes. Every project is delivered by me. If additional specialist support is ever needed, I’ll discuss it with you first, but you’ll always work directly with me throughout the project.
Can you work alongside our existing team?
Absolutely. Many clients already have designers, researchers, developers or product managers in place. I can provide additional capacity, independent advice or senior support without disrupting the way your team already works.
Do you only work with large organisations?
No. I’ve worked with startups, SMEs, agencies, charities, public sector organisations and global enterprises. Every engagement is tailored to the size, complexity and goals of the organisation.
What if my project doesn’t fit one of your fixed engagements?
The fixed engagements are designed around the most common types of engagement. If your project requires something different, I’ll create a bespoke proposal based on your goals, timescales and scope.
How quickly can you start?
Availability varies throughout the year, but many fixed engagements can begin within one to two weeks. If you have an urgent requirement, let me know and I’ll always do my best to accommodate it.
Do you sign NDAs and work with confidential information?
Yes. Much of my work has involved commercially sensitive products, government services and confidential research. I’m happy to sign NDAs and regularly work with organisations where confidentiality is essential.
Related thinking
Related glossary
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LET'S WORK TOGETHER
Ready to improve your product?
UX, research and product leadership for teams tackling complex digital services.
Previous feedback
I had a fantastic experience working with Andy. One of his most impressive achievements during our time at NHS HEE was masterminding a deeply complex information architecture for a new platform that brought together a large number of legacy websites.
Will Parkhouse
Senior Content Designer
If you’re looking for review accessibility on real mobile devices: touch targets, gestures, screen reader behaviour, orientation and zoom, where desktop audits miss problems, let’s discuss whether Mobile Accessibility Review is the right place to start.