WCAG Review

A WCAGglossary×WCAGWCAG is a set of guidelines for making digital content accessible to people with disabilities.Open glossary term→ review is a UX method used to assess how well a product meets the Web Content Accessibilityservice×AccessibilityFind accessibility issues early, improve usability, and build products that are more inclusive, usable, and compliant.Open service→ Guidelines (WCAG).

It involves evaluating interfacesglossary×InterfaceAn interface is the point of interaction between a user and a system, where inputs are made and outputs are received. It can be visual, physical, or conversational.Open glossary term→, content, and interactionsglossary×InteractionInteraction refers to any action a user takes within a product and how the system responds. It includes clicks, taps, gestures, and inputs that drive the user experience.Open glossary term→ against specific criteria defined in the WCAGglossary×WCAGWCAG is a set of guidelines for making digital content accessible to people with disabilities.Open glossary term→ framework.

These guidelines cover areas such as perceivability, operability, understandability, and robustness.

The review identifies where the product meets or fails to meet compliance levels such as WCAGglossary×WCAGWCAG is a set of guidelines for making digital content accessible to people with disabilities.Open glossary term→ 2.1 AA.

It combines manual testing and tooling to assess both technical compliance and real usabilityglossary×UsabilityUsability is how easy and efficient it is for users to complete tasks within a product. It focuses on clarity, simplicity, and reducing effort so users can achieve their goals without confusion or friction.Open glossary term→.

The focus is on measurable standards and clear pass or fail criteria.

The goal is to ensure accessibilityservice×AccessibilityFind accessibility issues early, improve usability, and build products that are more inclusive, usable, and compliant.Open service→ requirements are met and to highlight what needs fixing.

Use this method when compliance is required or expected.

It is most useful when:

Set up properly.

Before you start, be clear on the scope of the review, the WCAGglossary×WCAGWCAG is a set of guidelines for making digital content accessible to people with disabilities.Open glossary term→ versionglossary×VersionA version is a specific iteration of software or a product at a point in time.Open glossary term→ and level, and the pages, flowsglossary×DelightMoments that exceed user expectations.Open glossary term→, or components to assess.

Ensure coverage of key user journeysglossary×User JourneyThe full path a user takes to complete a task, including every step, decision, and interaction along the way.Open glossary term→.

Run the method.

WCAGglossary×WCAGWCAG is a set of guidelines for making digital content accessible to people with disabilities.Open glossary term→ reviews are structured and criteria-based.

Assess each element against WCAGglossary×WCAGWCAG is a set of guidelines for making digital content accessible to people with disabilities.Open glossary term→ guidelines. Test keyboard navigationglossary×NavigationHow users move around a website or product.Open glossary term→ and focus states. Check screen readerglossary×Screen ReaderA screen reader is software that reads digital content aloud for users who cannot see the screen.Open glossary term→ compatibility. Review colour contrast and readability. Use tools to support evaluation. Document pass or fail against each criterion.

Focus on standards, not interpretation.

Capture and make sense of it.

The value comes from clear compliance insightglossary×InsightAn insight is a meaningful understanding that explains why something is happening and what it means.Open glossary term→.

After the review: document issues by WCAGglossary×WCAGWCAG is a set of guidelines for making digital content accessible to people with disabilities.Open glossary term→ criterion, indicate severity and impact, highlight compliance gaps, and prioritise fixes.

Use this to guide remediation work.

Focus on:

Most issues come from:

If it’s only about passing, usabilityglossary×UsabilityUsability is how easy and efficient it is for users to complete tasks within a product. It focuses on clarity, simplicity, and reducing effort so users can achieve their goals without confusion or friction.Open glossary term→ suffers.

Done properly, this method gives you:

If this sounds like something you need, we can run a WCAGglossary×WCAGWCAG is a set of guidelines for making digital content accessible to people with disabilities.Open glossary term→ review and help you meet accessibilityservice×AccessibilityFind accessibility issues early, improve usability, and build products that are more inclusive, usable, and compliant.Open service→ standards with confidenceglossary×ConfidenceConfidence is the level of certainty in a decision or outcome based on available evidence.Open glossary term→.

No guesswork. No assumptions. Just clear, compliant, usable design.