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Strategy

Operating Model

Plain English

How a business runs day to day.

Definition

An operating defines how an organisation delivers its products or , including , roles, systems, and workflows.

In practice

Used to structure teams, define responsibilities, and ensure efficient .

In context

It explains why a good produces poor . If the routes every decision through one committee, the strategy moves at the speed of that committee.

The reality

Even great fail if the operating can’t support them.

Compared with

Operating Model vs Business Model

The is how value is created and captured: what you sell and how you make money. The operating is how the organisation actually delivers it. One is the promise, the other the machinery.

FAQ

Common questions

A few practical answers to the questions that usually come up around this term.

What is an operating model?

An operating defines how an organisation delivers its products or .

Why is an operating model important?

It ensures teams and work effectively together.

What does an operating model include?

, roles, , and .

How does an operating model relate to strategy?

It enables the execution of the .

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