Strategy
Transformation Programme
Plain English
A big effort to change how things work.
Definition
A glossaryTransformationTransformation is a fundamental change in how a system, organisation, or experience operates, often involving structure, processes, and behaviour.Open glossary term programme is a coordinated set of initiatives aimed at fundamentally changing how an organisation operates.
In practice
Often includes technology upgrades, glossaryProcessA process is a defined sequence of steps used to achieve a specific outcome.Open glossary term changes, and organisational restructuring.
The reality
Many programmes focus too much on technology and not enough on people and glossaryProcessA process is a defined sequence of steps used to achieve a specific outcome.Open glossary term.
FAQ
Common questions
A few practical answers to the questions that usually come up around this term.
What is a transformation programme?
It is a set of initiatives to change how an organisation operates.
Why are transformation programmes important?
They enable major improvements and modernisation.
What do they include?
Technology, glossaryProcessA process is a defined sequence of steps used to achieve a specific outcome.Open glossary term, and organisational changes.
Why do they fail?
Too much focus on technology and not enough on people.
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