Strategy
KPI (Key Performance Indicator)
Also known as: Key Performance Indicator & Team alignment
Plain English
A metric that shows how well you’re doing.
Definition
A KPI is a measurable value used to track progress towards a specific business objective.
In practice
Used to monitor glossaryPerformancePerformance refers to how quickly and efficiently a system responds to user actions and processes tasks.Open glossary term and inform glossaryPrioritisationPrioritisation is the process of ranking tasks, features, or initiatives based on their importance, impact, and effort.Open glossary term across teams and products.
The reality
Too many KPIs dilute focus - only a few truly matter.
Also known as
Key Performance Indicator & Team alignment
FAQ
Common questions
A few practical answers to the questions that usually come up around this term.
What is a KPI?
A KPI is a metric used to measure progress towards a goal.
Why are KPIs important?
They help track glossaryPerformancePerformance refers to how quickly and efficiently a system responds to user actions and processes tasks.Open glossary term and guide decisions.
What makes a good KPI?
It is measurable, relevant, and aligned with objectives.
What is the difference between a KPI and a metric?
A KPI is tied to a goal, while a metric is any measurement.
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