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Search Intent

Also known as: intent, query intent, user intent & search query intent

Plain English

What someone is really trying to do when they .

Definition

intent is the underlying goal or purpose behind a user’s query, such as finding information, making a purchase, or navigating to a specific site.

In practice

Used to shape content so it aligns with what users are actually trying to achieve, rather than just matching keywords.

In context

It is the reason a page can rank and still fail. Matching the query and missing the intent produces that leaves within seconds.

The reality

If you get intent wrong, nothing else matters. might come, but it will not convert.

Compared with

Search Intent vs Keywords

A keyword is the words typed. Intent is the goal behind them. The same keyword can carry informational, commercial and navigational intent, and only one page shape serves each well.

FAQ

Common questions

A few practical answers to the questions that usually come up around this term.

What is search intent?

intent is the reason behind a user’s query.

Why is search intent important?

It ensures content matches what users actually want.

What types of search intent exist?

Informational, navigational, transactional, and commercial.

How do you optimise for search intent?

By creating content that directly fulfils the user’s goal.

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Previous feedback

I had a fantastic experience working with Andy. One of his most impressive achievements during our time at NHS HEE was masterminding a deeply complex information architecture for a new platform that brought together a large number of legacy websites.

Will Parkhouse

Senior Content Designer