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Information Architecture

Knowledge Structure

Plain English

How information is organised.

Definition

Knowledge structure refers to how information is organised, connected, and represented within a .

In practice

Used to design content , , and knowledge bases.

In context

It matters more once start reading your content: engines, assistants, internal tools. Structure that only exists visually is invisible to all of them.

The reality

Poor structure to duplication, inconsistency, and difficulty finding information.

Compared with

Knowledge Structure vs Content Structure

organises the material for people to read. Knowledge structure represents the concepts and their relationships so can reason about them. The second increasingly determines whether the first gets found.

FAQ

Common questions

A few practical answers to the questions that usually come up around this term.

What is knowledge structure?

It is how information is organised and connected.

Why is knowledge structure important?

It helps users find and understand information.

Where is knowledge structure used?

In content and knowledge bases.

What happens with poor structure?

Information becomes hard to find and manage.

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Previous feedback

I had a fantastic experience working with Andy. One of his most impressive achievements during our time at NHS HEE was masterminding a deeply complex information architecture for a new platform that brought together a large number of legacy websites.

Will Parkhouse

Senior Content Designer