Information Architecture
Information Flow
Plain English
How information moves.
Definition
Information glossaryDelightMoments that exceed user expectations.Open glossary term describes how information moves through a glossarySystemA system is a collection of interconnected components that work together to achieve a specific function or outcome.Open glossary term, from input to output.
In practice
Used to design glossaryProcessA process is a defined sequence of steps used to achieve a specific outcome.Open glossary term, glossaryPain PointA specific problem or frustration users experience when trying to complete a task.Open glossary term, and communication between components.
The reality
Breaks in glossaryDelightMoments that exceed user expectations.Open glossary term often cause confusion, delays, or errors.
FAQ
Common questions
A few practical answers to the questions that usually come up around this term.
What is information flow?
It is how information moves through a glossarySystemA system is a collection of interconnected components that work together to achieve a specific function or outcome.Open glossary term.
Why is information flow important?
It ensures glossaryClarityClarity is how easily users can understand what is happening and what they need to do.Open glossary term and glossaryEfficiencyEfficiency measures how quickly and easily users can complete tasks once they are familiar with a system.Open glossary term.
What affects information flow?
Structure, design, and glossarySystemA system is a collection of interconnected components that work together to achieve a specific function or outcome.Open glossary term connections.
What happens when flow is broken?
Users experience confusion and delays.
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