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Information Architecture

Tagging

Plain English

Adding keywords to content so it can be found and grouped in different ways.

Definition

Tagging is the of assigning keywords or labels to content to make it easier to organise, filter, and retrieve. Tags are often flexible and non-hierarchical compared to categories.

In practice

Used to enhance , , and by adding multiple dimensions of classification.

In context

It starts as a flexible convenience and becomes a liability around the point where three people have created three tags for the same idea.

The reality

Uncontrolled tagging quickly becomes inconsistent and useless if not governed properly.

Compared with

Tagging vs Metadata

Tags are one kind of , usually free-form and user-facing. Metadata is the broader set of descriptive attributes, including ones users never see, that make content findable and manageable.

FAQ

Common questions

A few practical answers to the questions that usually come up around this term.

What is tagging?

Tagging is assigning keywords or labels to content.

Why is tagging important?

It improves , , and content .

How is tagging different from categorisation?

Tags are flexible and non-hierarchical, while categories are structured.

What are the risks of tagging?

Inconsistent tagging can reduce and .

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I had a fantastic experience working with Andy. One of his most impressive achievements during our time at NHS HEE was masterminding a deeply complex information architecture for a new platform that brought together a large number of legacy websites.

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