Information Architecture
Labelling
Plain English
Choosing clear names for things so users understand them.
Definition
Labelling is the practice of naming content, categories, and glossaryInterfaceAn interface is the point of interaction between a user and a system, where inputs are made and outputs are received. It can be visual, physical, or conversational.Open glossary term elements in a way that is clear and meaningful to users. It directly affects how users understand and navigate a product.
In practice
Used to define glossaryNavigationHow users move around a website or product.Open glossary term labels, headings, and UI text that guide users through the experience.
The reality
Internal language rarely works - labels need to reflect how users think, not how teams talk.
FAQ
Common questions
A few practical answers to the questions that usually come up around this term.
What is labelling in UX?
Labelling is how content and elements are named within a product.
Why is labelling important?
It helps users understand and navigate content easily.
How do you create effective labels?
By using clear, familiar language that matches user expectations.
What happens if labels are unclear?
Users become confused and struggle to find information.
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