Feedback

Plain English

Signalsglossary×SignalsSignals are data points or triggers that indicate changes in user behaviour, context, or external factors.Open glossary term→ that show users what happened after they do something.

Definition

Feedback is the systemglossary×SystemA system is a collection of interconnected components that work together to achieve a specific function or outcome.Open glossary term→ responseglossary×ResponseA response is the data or result returned by a server after receiving a request.Open glossary term→ that informs users about the result of their actions. It helps users understand what has happened and what to do next.

In practice

Used in interfacesglossary×InterfaceAn interface is the point of interaction between a user and a system, where inputs are made and outputs are received. It can be visual, physical, or conversational.Open glossary term→ to confirm actions, show progress, and signal success or errors through visual, auditory, or haptic cues.

In context

Its absence is felt as failure. A button that does nothing visible for eight hundred milliseconds gets pressed again, and now the form is submitted twice.

The reality

Without feedback, users are left guessing - and guessing leadsglossary×LeadA lead is a potential customer who has shown interest in a product or service, typically by providing contact information or engaging with content.Open glossary term→ to frustration.

Compared with